Shipping Policy
At Trenduff.com, operated by OdinParis LLC, we are committed to delivering trending products to you as efficiently and transparently as possible. Please review our shipping policy below for clear information on order processing, delivery timelines, and shipping terms.
📦 Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During periods of high demand, promotions, or unforeseen circumstances, processing times may be slightly delayed. If this happens, we will notify you via email.
🚚 Shipping Times
Shipping times vary based on your location and the shipping method selected at checkout.
Domestic Orders (Primary Market)
- Standard Shipping: 5–10 business days
- Express Shipping: 3–6 business days
International Orders
- Standard Shipping: 7–15 business days
- Express Shipping: 5–10 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays beyond our control.
💰 Shipping Costs
- Shipping fees are calculated at checkout based on:
- Delivery location
- Package weight
- Selected shipping method
- From time to time, we may offer free shipping promotions, which will be clearly displayed at checkout if applicable.
📍 Tracking Your Order
- Once your order ships, you will receive a shipping confirmation email with:
- Courier name
- Tracking number
- Tracking link (if available)
- Please allow 24–48 hours for tracking information to update after shipment.
🌍 International Shipping & Customs
- International customers are responsible for customs duties, import taxes, fees, or inspection delays imposed by their local authorities.
- These charges are not covered or reimbursed by Trenduff.com, as they are determined by your country’s regulations.
🏠 Address Accuracy
- Customers are responsible for providing a complete and accurate shipping address at checkout.
- Trenduff.com is not responsible for lost or undeliverable packages caused by incorrect address details.
- If you need to update your address, contact us immediately at
📧 contactodinparis@gmail.com
(Address changes are only possible before shipment.)
📦 Lost, Stolen, or Damaged Packages
- Trenduff.com is not liable for packages that are:
- Lost in transit
- Stolen after delivery
- Damaged by the shipping carrier
However, we will:
- Assist you by initiating an investigation with the courier
- Provide support to help resolve the issue
If tracking shows “Delivered” but you haven’t received your package:
-
Check with neighbors, building management, or your local post office
-
Wait up to 48 hours, as carriers may mark packages delivered early
-
Contact us if the issue persists
⏳ Shipping Delays
We are not responsible for delays caused by factors beyond our control, including:
- Weather conditions
- Customs inspections
- Courier disruptions
- Natural disasters
- Holiday shipping congestion
📦 Multiple Shipments
In some cases, your order may arrive in multiple packages due to:
- Stock availability
- Product combinations
- Different warehouse locations
If this happens, you will receive separate tracking numbers for each shipment.
📧 Contact Us
If you have any questions or need assistance regarding shipping, please contact us at: