Shipping Policy

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or holidays.

  • If we experience unusually high order volume, processing times may be delayed. You will be notified by email if significant delays occur.

2. Shipping Methods & Delivery Time

We offer standard and express shipping options depending on your location.

Estimated delivery times:

Domestic Shipping (within your primary market region):

  • Standard Shipping: 5–10 business days

  • Express Shipping: 3–6 business days

International Shipping:

  • Standard International: 7–15 business days

  • Express International: 5–10 business days

Delivery times may vary due to customs delays, weather, or courier-related issues.

3. Shipping Rates

Shipping fees are calculated at checkout based on:

  • Delivery location

  • Package weight

  • Shipping method selected

We may offer free shipping promotions — these will be visible at checkout.

4. Shipment Tracking

Once your order is shipped, you will receive a shipping confirmation email containing:

  • Tracking number

  • Courier name

  • Tracking link (if available)

Please allow up to 24–48 hours for tracking information to update.

5. Customs, Duties & Taxes (International Orders)

Trenduff.com is not responsible for:

  • Customs fees

  • Import duties

  • Taxes

  • Inspection delays

These charges are determined by your local customs office and are the responsibility of the customer.

6. Wrong Address Disclaimer

Customers are responsible for entering the correct shipping information at checkout.
If the provided address is incorrect:

  • We are not responsible for lost packages

  • The customer must pay reshipping fees (if applicable)

Contact us immediately at contactodinparis@gmail.com if you need to update your address before your order ships.

7. Lost, Damaged, or Stolen Packages

We are not liable for packages that are:

  • Lost in transit

  • Stolen after delivery

  • Damaged by the courier

However, we will assist in opening an investigation with the courier and provide support in resolving the issue.

If your package is marked delivered but you believe it was not received:

  • Check with neighbors or your local post office

  • Wait 48 hours (sometimes carriers mark early)

  • Then contact us for assistance

8. Delivery Delays

Trenduff.com is not responsible for delays caused by:

  • Weather conditions

  • Customs inspections

  • Courier disruptions

  • Natural disasters

  • Holiday traffic

We will always do our best to assist if delays occur.

9. Split Shipments

In some cases, your order may be shipped in multiple packages due to:

  • Stock availability

  • Product combinations

  • Warehouse location differences

You will receive separate tracking numbers for each shipment.

10. Contact Us

If you have any questions or need help with your order, please contact us:

📧 contactodinparis@gmail.com
📞 +91 74057 14809
🏢 odinparis LLC, 30 N Gould St #24891, Sheridan, WY 82801